Enterprise Project Management System (EPMS)
A mission-critical utility platform for project lifecycle management, forecasting, accounting workflows, and operational planning across multiple business units.
Fuzion was engaged by the Generation organization of a large electric utility to assume the assessment, stabilization, and ongoing support of a legacy Enterprise Project Management System (EPMS). The application supports Generation, Operations, and Transmission & Distribution, and is heavily used during seasonal outage planning and execution.
EPMS manages the end-to-end project lifecycle from Stage Gate 1 through Stage Gate 5, including long-range forecasting, accounting integration, and interfaces with the utility’s financial business office. With limited documentation and the original developer retired, the system carried elevated operational and support risk.
Key Challenges
- Legacy application with limited documentation and institutional knowledge.
- Business-critical support across generation, outage, and operations workflows.
- Stabilization required without disrupting live utility operations.
A Three-Phase Engagement
- Phase 1 — IT Discovery & Risk Assessment: a complete technical and operational assessment delivered in under six weeks, producing 426+ documented artifacts.
- Phase 2 — Business Process Mapping: documented how EPMS supports real operational workflows and surfaced inefficiencies and control gaps.
- Phase 3 — Stabilization, Break/Fix & Enhancements: ongoing support with ServiceNow incident tracking, Power BI analytics, and a forward modernization roadmap.
Results & Value
- Stabilized a business-critical enterprise application and eliminated institutional knowledge gaps.
- Improved auditability, governance, and long-term supportability.
- Established a scalable path toward a modern Microsoft 365–based architecture.